Delivery & Courier T&C's
Leonelda Offices will be closed from 12pm on 19th December 2020 and re-open on the 5th January 2021 at 8h00.
Last Day for Courier Orders to go out - 18 Dec 2020
Last day for collection of orders - 19 Dec 9h00 to 12h00
PLEASE NOTE:
During National Lockdown period (all levels) only option available for shipping is Courier or Collection
Collection Orders
This option is only for orders collected by yourself or an appointed person - not for courier collections. If you choose this option, your order will not be packed into sealed cartons.
Orders can be collected at our premises the moment you have received your invoice and sms confirmation.
Please ensure to supply your client code to person collecting on your behalf.
Please note: Eft payments for collection orders must reflect in our bank account, before goods will be released.
Courier Orders
Courier orders will be packed in sealed cartons. When placing an order please stipulate which shipping option you require - own / "our" courier. If using own courier please inform us which company will collect on your behalf and ensure they know your client code.
We use The Courier Guy for all our shipping.
Once order packed, we will obtain quotes from courier and provide you with the most cost effective options. Keep in mind that couriers charge per weight or volume - whichever is the most will be used to calculate shipping.
Once you received an invoice with our banking details you can do and eft and mail proof to nicolenest@mweb.co.za.
A sms acknowledging receipt of proof will be sent and parcel will be given to the assigned courier. Depending on option chosen your parcel will reach you within 24 – 72 hours. We do not accept any liability for delayed delivery / loss / damage of the item/s caused by any third party.
A further sms will be sent notifying you that the parcel has been shipped and providing you with the tracking number.
Site to track courier parcels :- http://thecourierguy.co.za/tracking_home.php
Additional Courier option for certain areas
Order today, make payment and receive your goods the next day during weekdays only. Please note - couriers does not deliver during weekends and public holidays.
Criteria - Parcel maximum 30kg or Package size maximum 50 x 50 x50cm
Areas covered - Vaal, Potchefstroom, Klerksdorp, Westonaria, Brits, Rustenburg & Hartebeespoort, Randfontein, Carletonville & Gauteng
Costs: +-R80 + insurance for parcel value over R1000.00
Delivery Schedule & Costs
Certain areas are covered by our own drivers a we charge a standard fee regardless of size / weight of parcels - please see list below.
A fuel surcharge of R70-00 will be charged for orders over R100-00 and R80-00 for orders under R100-00 to be delivered in Gauteng.
For Monday deliveries the fee would be R90-00 with the Vaal Triangle at R70.00
Always arrange to be at your premises on the day of delivery. (Else make other arrangements) We often get to salons and either the person is not there or no payment available. An extra R80-00 delivery fee will be added for orders to be delivered a second time.
Monday Deliveries
January
13 Fochville Klerksdorp Potchefstroom Carltonville Delivery Fee R90.00
13 Secunda Bethal Ermelo Standerton Delivery Fee R90.00
20 Vereeniging Vanderbijl Sasolburg Meyerton Delivery Fee R70.00
27 Rustenburg Brits Hartebeespoort Delivery Fee R90.00
February
3 Fochville Klerksdorp Potchefstroom Carltonville Delivery Fee R90.00
10 Secunda Bethal Ermelo Standerton Delivery Fee R90.00
17 Vereeniging Vanderbijl Sasolburg Meyerton Delivery Fee R70.00
24 Rustenburg Brits Hartebeespoort Delivery Fee R90.00
March
9 Fochville Klerksdorp Potchefstroom Carltonville Delivery Fee R90.00
16 Secunda Bethal Ermelo Standerton Delivery Fee R90.00
23 Vereeniging Vanderbijl Sasolburg Meyerton Delivery Fee R70.00
30 Rustenburg Brits Hartebeespoort Delivery Fee R90.00
Other Deliveries
Nelspruit, Witirivier, Hazyview - TBA
Tuesday to Friday Deliveries
Tuesday Pretoria, Centurion, Olifantsfontein, Midrand
Wednesday West Rand, North Rand, Johannesburg, Lenasia, Muldersdrift, Kyalami, Randfontein
We don't deliver in the centre of Johannesburg - these will be sent with Courier.
Thursday Alberton, Germiston, Kempton Park, Edenvale, Bedfordview
Friday Springs, Heidelberg, Brakpan, Benoni, Boksburg
Damaged Shipments
Once you have received your goods, please check thoroughly against invoice. If an item is received and it is either damaged or faulty or an item has not been received at all, please call our Customer Relations within 48 hours. No claims can be accepted after this period. If after investigating the error, we find we are at fault, we will correct the problem at no extra cost to you.
